Rooted in compassion. Grown from experience. Focused on helping your business bloom.

Hey there! I’m Abigail—the founder and lead support specialist behind HappyLeaf Support. If you’re looking for compassionate, knowledgeable, and truly personalized customer care in the cannabis and hemp space, you’re in the right place.

Where It All Started

Before HappyLeaf ever came to life, I spent over a decade working in customer support—wearing a lot of hats along the way. I’ve been in hospitality, led call center teams, trained remote reps, built service departments from scratch—you name it. No matter what role I was in, one thing always stayed the same: I put people first. I learned how to turn a bad experience into a great one, how to scale systems for growing businesses, and how to stay efficient without ever losing that human touch.

Then I took things a step further and started my own hemp edibles business. That experience gave me a whole new level of appreciation for this industry—the products, the people, and the plant itself. It also showed me just how much support cannabis businesses really need. That’s when it clicked: I could blend my customer service background with my passion for the plant—and that’s how HappyLeaf Support was born.

What I Believe

To me, support isn’t just about solving problems. It’s about creating connection. I want every customer interaction to feel genuine, helpful, and even a little delightful. Whether it’s a quick chat or a complicated issue, I treat every moment as a chance to build trust and loyalty.

Here’s what I lead with:

Empathy always– Every customer deserves to be heard and helped with kindness.

Brand harmony– I match your voice, values, and mission so your support feels seamless.

No cookie-cutter scripts – I build support that actually fits your business, not someone else’s.

Education-driven service – Whether it’s cannabinoid info or product guidance, I help customers feel confident in what they’re buying.

What I Offer

Whether you’re a solo founder just starting out or a dispensary looking to scale, I’ve got you covered. You can work directly with me (hi, Solo Support!) or I can help you build and train a full support team from scratch. You tell me where you’re headed—I’ll build the system to get you there.

What makes me different?

• 10+ years of experience in customer service across industries

• In-depth cannabis knowledge (from cannabinoids to compliance)

• Custom training programs for internal teams or contractors

• CRM, helpdesk, and live chat setup tailored to your tools

• Flexible support add-ons for product launches or busy seasons

• And everything I do comes with a smile, a strategy, and a lot of heart.

A Few Fun Facts

Support should feel human—so here’s a little about me:

• I’m always learning—taking new courses, exploring better ways to support.

• I’m into sustainability and off-grid living (solar power is my jam).

• I love space, metaphysical reads, exploration games, and spooky thrillers.

Let’s Grow Together

The cannabis and hemp world is blooming—and I’d love to help your brand grow with it. If you're looking for a support partner who gets your industry, cares about your customers, and adapts as you grow, you’ve just found your person.

Thanks for stopping by—I can’t wait to connect!